Lisa LaFon

Enthusiast
DISC Type : i

Sales Support Specialist at SouthernCarlson

Plano, Texas, United States

Overview

Lisa has no verified overview

Personality Overview

Amiable & Agreeable

Optimistic

Consensus Focused

They are generally friendly, so be careful when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Lisa has no verified topics they care about

Media Appearances

Lisa has no verified media appearances

Work History

3-2022
Sales Support Specialist at SouthernCarlson
8-2019
Customer Care Advocate at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
4-2014
Customer Service Associate at Fortress
4-2014 - 8-2019
Customer Service Associate at The Fortress Company
11-2000 - 2-2014
Engineer at MCI

Education

1980 - 1984
Bachelor's degree from Texas Tech University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Plano, Texas, United States Job Level : Junior Designation : Sales Support Specialist at SouthernCarlson
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Insights For Selling To Lisa

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lisa is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Lisa

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Lisa move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Lisa take some risk or not?

  • They can take some low-probability risks if needed.

You And Lisa

Personality Compatibility


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