Lisa Lawrence

Questioner
DISC Type : c

Customer Service Management at Piedmont Airlines

Charlotte, North Carolina, United States

Overview

Lisa has no verified overview

Personality Overview

Value Seeker

Cautious & Analytical

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  It is quite likely of them to ask for pricing or other concessions. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Lisa has no verified topics they care about

Media Appearances

Lisa has no verified media appearances

Work History

9-2018
Customer Service Management at Piedmont Airlines
3-2012 - 3-2018
Office Administrator at Red Ventures
8-1998 - 9-2010
Marketing Director at FOX Sports

Education

Bachelor of Arts (B.A.) from The University of North Carolina at Chapel Hill
2012 - 2012
Certification from University of North Carolina at Charlotte

More Information

Social Presence :

Prographics :

Exp : 25 Location : Charlotte, North Carolina, United States Job Level : N/A Designation : Customer Service Management at Piedmont Airlines
URL has been copied!

Insights For Selling To Lisa

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lisa is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Lisa

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Lisa move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Lisa take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Lisa

Personality Compatibility


Other Piedmont Airlines Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.