Lisa Luff

Energizer
DISC Type : I

Head of Technology at Bio Products Laboratory Limited

Elstree, England, United Kingdom

Overview

Lisa Luff is the Head of Technology at Bio Products Laboratory, bringing over 20 years of IT experience within the pharmaceutical manufacturing sector. She leads teams delivering complex infrastructure, security, and OT projects in regulated environments, and has successfully guided technology integrations through mergers and acquisitions.

Lisa is passionate about creating a positive and thriving team culture. She prioritizes building strong professional relationships and focuses on the development and growth of her team members, demonstrating a people-centric approach to leadership.

She has built her entire career at Bio Products Laboratory, progressing from a 1st Line Technical Support Analyst to the Head of Technology.

Personality Overview

Enthusiastic

Informal

Believer

They are really good at seeing what the long-term impacts of their decisions could be.  They are friendly, approachable and love to make new connections. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

IT in Pharma
Possesses over two decades of experience leading IT operations, infrastructure, and security projects within regulated pharmaceutical manufacturing (GMP) environments.
Leadership & Culture
Explicitly states a passion for creating positive working environments, developing people, and building strong relationships to foster high-performing teams.
Infrastructure & Security
Her core responsibility involves managing teams that architect and deliver complex infrastructure and security projects aligned with business strategy.

Media Appearances

Lisa has no verified media appearances

Work History

4-2021
Head of Technology at Bio Products Laboratory Limited
6-2010 - 3-2021
Network Operations Manager at Bio Products Laboratory Limited
3-2007 - 6-2010
Network Operations Engineer at Bio Products Laboratory Limited
10-2002 - 3-2007
Desktop Support Specialist at Bio Products Laboratory Limited
10-2001 - 10-2002
1st Line Technical Support Analyst, IT at Bio Products Laboratory Limited

Education

Project Management from APMG

More Information

Social Presence :

Prographics :

Exp : 26 Location : Elstree, England, United Kingdom Job Level : Mid-senior Designation : Head of Technology at Bio Products Laboratory Limited
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Insights For Selling To Lisa

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Share some stories about how you you have helped people in similar positions succeed
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lisa is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Lisa

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Lisa move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Lisa take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Lisa

Personality Compatibility


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