Customer & Lead Process Manager at Mercedes-Benz Italia
📍 Rome, Latium, Italy
Livia Massara is an experienced manager in the automotive sector, currently serving as Customer & Lead Manager at Mercedes-Benz Italia. Her expertise lies in B2B and B2C marketing, with a strong focus on marketing automation, lead generation, and managing the complete customer journey.
She has a notable history of managing brand experiences, having been responsible for national event strategies. One highlight includes representing the exclusive AMG and Maybach brands at the Salone Nautico for three consecutive years.
Read the full overview →
Experience
20 Years
Current Role
Customer & Lead Process Manager
Job Level
Middle
Location
Rome, Latium, Italy
Personality Overview
How Livia shows up
Not Easily Convinced
Systematic
Cautious & Analytical
They prefer to fully evaluate every situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.
Priorities
Topics Livia cares about
Lead Generation
Her current role as Customer & Lead Manager and her background in marketing automation are centered on generating and managing new business leads for Mercedes-Benz.
Brand Experience
Previously managed national strategy for brand experience activities, focusing on creating a strong customer journey and impactful events for Mercedes-Benz and smart.
+4 more topicsLogin to view topics
Career
Work history
4-2024
Customer & Lead Process Manager
Mercedes-Benz Italia
1-2021 - 5-2024
Responsabile Eventi & Retail Marketing Mercedes-Benz e smart
Mercedes-Benz Italia
4-2017 - 12-2020
Marketing Communication ATL & Digital Mercedes-Benz e smart
Mercedes-Benz Italia
4-2008 - 8-2015
Senior Product Manager
Mercedes-Benz Italia
10-2004 - 4-2008
Product Manager A/B Class and SUV
Mercedes-Benz Italia
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
More profiles
Discover additional public profiles from our index.