Lorena Flores in

Lorena Flores

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Head of Demand Planning, Customer Service, Foreign Trade and CPFR Ambassador at Henkel
📍 Mixco, Guatemala, Guatemala

Lorena Flores is a seasoned director in business administration, currently leading Demand Planning, Customer Service, and Foreign Trade at Henkel for Central America and the Caribbean. Her expertise lies in using analytical skills to drive organizational growth, with previous key roles at Procter & Gamble. She holds a certification from Panamerican Business School.

Passionate about people, Lorena emphasizes the importance of her team in achieving success. She actively fosters professional growth, celebrating her colleagues dedication and her own journey of learning and development within the company. She believes hard work and commitment to staying current are keys to her success.

Unique fact: Lorena authored a publication on flexible leadership, analyzing its practice and financial impact on a Guatemalan agro-industrial company.

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Experience
15 Years
Current Role
Head of Demand Planning, Customer Service, Foreign Trade and CPFR Ambassador
Job Level
Mid-senior
Location
Mixco, Guatemala, Guatemala
Personality Overview

How Lorena shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Lorena cares about

Demand Planning
Her core function at Henkel involves managing demand for Central America and the Caribbean, improving KPIs using tools like SAP-APO and Power BI.
People Development
Evident from her posts, she is passionate about team growth, celebrating her colleagues, and actively sharing career and student opportunities at Henkel.
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Career

Work history

7-2024
Head of Demand Planning, Customer Service, Foreign Trade and CPFR Ambassador
Henkel
7-2018 - 2-2025
Head of Demand Planning Central America and The Caribbean
Henkel
5-2013 - 6-2018
CPFR
Procter & Gamble
1-2013 - 2-2017
Consultora Business Plan
Sigma Consultoria Empresarial
9-2011 - 4-2013
Gerente Administrativa
Irisana de Centro America
In the press

Media appearances

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Education
2020 - 2021
Supply Chain & Logistics
OBS Business School
2019 - 2019
Certificación
Panamerican Business School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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