Lori Dean Logue in

Lori Dean Logue

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Member at Women of Customer Success
📍 United States

Lori Dean Logue is a customer success and revenue leader with over 20 years of experience, specializing in SaaS since 2010. At Evernote, she drove ARR growth from $9M to $21M and boosted retention from 77% to 93%. People who have worked with her describe her as pragmatic, collaborative, and a great mentor.

Lori is a member of Women of Customer Success, indicating a passion for supporting other female leaders in her field. She actively uses her professional network to share job opportunities and recommend talented individuals, demonstrating a commitment to helping others in their careers.

She is a self-made, customer-first leader who specializes in building scalable processes from the ground up to maximize customer lifetime value.

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Experience
12 Years
Current Role
Member
Job Level
Senior
Location
United States
Personality Overview

How Lori shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Lori cares about

Customer Retention
Pioneered SaaS retention strategies and has a proven record of increasing customer retention from 77% to 93% by creating personalized customer journeys.
SaaS Revenue Growth
Focuses on scaling high-performing teams to drive significant ARR growth, having successfully expanded revenue from $9M to $21M by leading global teams.
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Career

Work history

4-2025
Member
Women of Customer Success
1-2023
VP | Growth & Sales
Mills Energy Services
3-2021 - 5-2022
Senior Director | Global Customer Success & Sales (NA, LATAM & EMEA)
Evernote
2-2019 - 3-2021
Director | Global Customer Success & Sales (NA, LATAM & EMEA)
Evernote
8-2018 - 2-2019
Sr. Manager | Customer Success
Evernote
In the press

Media appearances

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Education
Bachelor's degree
Texas State University
Associate's degree
Kukulcan
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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