LUANA CAETANO in

LUANA CAETANO

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Customer Service Analyst at Bimbo do Brasil
📍 São Paulo, São Paulo, Brazil

Luana is a Senior Customer Service Analyst at Bimbo do Brasil with a background in logistics and supply chain. A graduate in Administration from FEI, she is currently pursuing an MBA in Project Management. She is driven by a strong work ethic and values delivering with excellence and punctuality.

Born and raised in São Paulo, Luana believes in building strong professional and personal connections through her work. She is passionate about continuous learning and development, frequently celebrating team achievements and the new friendships she makes along the way. She expresses immense gratitude for mentorship and shared successes.

Unique fact: She earned a full scholarship for her undergraduate degree by placing third in the university entrance exam.

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Experience
9 Years
Current Role
Customer Service Analyst
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics LUANA cares about

Customer Service Excellence
As a Senior Customer Service Analyst, she values delivering with excellence and contributed to her team winning a "Direct Delivery" award in 2023.
Project Management
She is actively enhancing her skills in this area by currently pursuing a Master of Business Administration (MBA) focused on Project Management.
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Career

Work history

4-2022
Customer Service Analyst
Bimbo do Brasil
6-2019 - 4-2022
Analista de logística
Portobello Shop Mooca
6-2017 - 5-2019
Estagiário de logística
Pirelli
1-2016 - 7-2016
Estagiário comercial
All Tasks Traduções Técnicas
In the press

Media appearances

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Education
Master of Business Administration - MBA
Universidade Anhembi Morumbi (UAM)
2016 - 2019
Bacharelado em Administração
FEI
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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