Lucía Quirós

Energizer
DISC Type : I

HR Project Manager at Peoplexceed

Costa Rica

Overview

Lucía is a seasoned HR Project Manager specializing in continuous improvement, transformation, and service delivery. Her career is highlighted by significant roles at global companies like Smith & Nephew and GSK. She holds a degree in Business Administration and a certification as an HR Metrics & Dashboarding Specialist.

She led the implementation of a global HR service delivery model during a major transformation program at GSK.

Personality Overview

Informal

Big Picture Person

Imaginative

They are really good at seeing what the long-term impacts of their decisions could be.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

HR Transformation
Her experience is centered on leading HR optimization, transformation, and continuous improvement projects at large corporations like GSK and Smith & Nephew.
Project Management
Her current title is HR Project Manager, and project management is a core theme throughout her professional experience and headline.
HR Service Delivery
She has direct experience leading the implementation of HR service delivery models and has held roles focused on HRIT services.

Media Appearances

Lucía has no verified media appearances

Work History

3-2018
HR Project Manager at Peoplexceed
8-2015 - 12-2017
HR Business Partner at Smith & Nephew
11-2014 - 7-2015
HR Optimization Lead at Smith & Nephew
HR Service Delivery Model Implementation Lead - Global HR Transformation Program at GSK
HRIT Service Lead - Corporate IT at GSK

Education

Business Administration and Management from Universidad Fidélitas

More Information

Social Presence :

Prographics :

Exp : 10 Location : Costa Rica Job Level : Middle Designation : HR Project Manager at Peoplexceed
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Insights For Selling To Lucía

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid overloading them with too much detail
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lucía is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Lucía

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Lucía move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Lucía take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Lucía

Personality Compatibility


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