Lucas Puente

Questioner
DISC Type : c

Community Relations Expert at BlaBlaCar

Pindamonhangaba, São Paulo, Brazil

Overview

Lucas Puente is a Community Relations Expert at BlaBlaCar, specializing in internal communications, customer service, and content creation. His experience spans multinationals and transportation companies, building on his Bachelors degree from Universidade Metodista de São Paulo. He is skilled in fostering community and managing stakeholder relations.

Having lived in six different countries, Lucas possesses a rich understanding of diverse cultures and is highly adaptable. He is a proactive and dedicated team player who values transparency. He also follows major Brazilian media companies like Globo and Abril, suggesting an interest in content and communication trends.

He is the co-author of the sports biography "Edu Gaspar: o craque de chuteira e sapato", about the former professional soccer player.

Personality Overview

Systematic

Not Easily Convinced

Cautious & Analytical

They prefer to analyze every situation thoroughly.
  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Community Engagement
His career at BlaBlaCar and Worldpackers is centered on building and managing communities, focusing on user success and relations.
Corporate Communications
He has a strong background in internal communications, endomarketing, and public relations from roles at Bacardi and other firms.
Content Creation
Identified as a core skill in his professional summary, with experience across social media and internal communications.

Media Appearances

Lucas has no verified media appearances

Work History

12-2023
Community Relations Expert at BlaBlaCar
3-2023 - 12-2023
Community Relations Specialist at BlaBlaCar
9-2021 - 2-2023
Community Success Manager at Worldpackers
7-2014 - 12-2015
Analista de Comunicação, Marketing e Turismo at Estrada de Ferro Campos do Jordão
1-2013 - 12-2013
Estagiário de comunicação e marketing at Bacardi Martini Do Brasil Ind. E Com. Ltda

Education

1-2010 - 12-2013
Bacharelado from Universidade Metodista de São Paulo

More Information

Social Presence :

Prographics :

Exp : 7 Location : Pindamonhangaba, São Paulo, Brazil Job Level : N/A Designation : Community Relations Expert at BlaBlaCar
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Insights For Selling To Lucas

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lucas is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Lucas

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Lucas move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Lucas take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Lucas

Personality Compatibility


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