Luis Henrique Pimentel is the Operations and Customer Support Director for South America at Stellantis, bringing over 15 years of experience from the automotive, software, and finance sectors. He specializes in digital transformation and leading high-performance teams. He holds a Masters degree from PUC Minas and a postgraduate degree in Business Administration.
He is passionate about innovation and teamwork, frequently expressing pride in his team’s accomplishments, such as the Jeep Adventure Intelligence project. Luis actively engages with industry peers, participating in events like the Customer Service Summit to exchange insights on technology and human-centric service, demonstrating a commitment to professional collaboration.
He recently shared his expertise on technology and customer service as part of a panel at the Customer Service Summit 2025.
Read the full overview →They don’t appreciate bells and whistles unless backed by data. They choose to analyze logically and value facts to emotions. They are quite likely to negotiate on pricing or other key terms.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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