Luis Henrique Pimentel is the Operations and Customer Support Director for South America at Stellantis, bringing over 15 years of experience from the automotive, software, and finance sectors. He specializes in digital transformation and leading high-performance teams. He holds a Masters degree from PUC Minas and a postgraduate degree in Business Administration.
He is passionate about innovation and teamwork, frequently expressing pride in his team’s accomplishments, such as the Jeep Adventure Intelligence project. Luis actively engages with industry peers, participating in events like the Customer Service Summit to exchange insights on technology and human-centric service, demonstrating a commitment to professional collaboration.
He recently shared his expertise on technology and customer service as part of a panel at the Customer Service Summit 2025.
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