Luis M Jimenez

Controller
DISC Type : IC

Product Manager at ADP

Atlanta Metropolitan Area, United States

Overview

Luis M Jimenez is a strategic Program Manager at ADP with over 15 years of experience focusing on client enablement and product adoption. He specializes in enhancing client experiences using AI and UX-driven strategies. Colleagues consistently describe him as resourceful, dedicated, and detail-oriented.

He has a proven track record of driving significant improvements in service delivery. In a previous role, he successfully boosted his teams Net Promoter Score (NPS) by over 12 points, showcasing his commitment to client satisfaction and team performance.

Unique fact: Luis holds certifications in both AI for Product Management and Product Analytics, highlighting his focus on data-informed decision-making.

Personality Overview

Challenger

Informal Yet Blunt

Late Adopter

They often ask many questions and rely heavily on information and documentation.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

AI Product Adoption
His work centers on rolling out scalable initiatives for new technologies, including generative AI, to improve the overall client experience and drive product adoption.
Client Experience
A core theme throughout his career is leveraging technology and UX-driven strategy to bring innovation to life and enhance client satisfaction.
Benefits Technology
His experience as a Benefits Service Manager and his posts about open enrollment demonstrate a strong interest in simplifying complex benefits processes through technology.

Media Appearances

Luis has no verified media appearances

Work History

1-2023
Product Manager at ADP
4-2022 - 12-2022
Lead Product Project/Program Manager at ADP
1-2020 - 4-2022
Benefits Service Manager at ADP

Education

Bachelor’s Degree from Augusta University

More Information

Social Presence :

Prographics :

Exp : 5 Location : Atlanta Metropolitan Area, United States Job Level : Middle Designation : Product Manager at ADP
URL has been copied!

Insights For Selling To Luis M

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Ask them questions to understand their needs better while staying affable
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luis M is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Luis M

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Luis M move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Luis M take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Luis M

Personality Compatibility


Other ADP Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.