Luis M Jimenez in

Luis M Jimenez

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Product Manager at ADP
📍 Atlanta Metropolitan Area, United States

Luis M Jimenez is a strategic Program Manager at ADP with over 15 years of experience focusing on client enablement and product adoption. He specializes in enhancing client experiences using AI and UX-driven strategies. Colleagues consistently describe him as resourceful, dedicated, and detail-oriented.

He has a proven track record of driving significant improvements in service delivery. In a previous role, he successfully boosted his teams Net Promoter Score (NPS) by over 12 points, showcasing his commitment to client satisfaction and team performance.

Unique fact: Luis holds certifications in both AI for Product Management and Product Analytics, highlighting his focus on data-informed decision-making.

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Experience
5 Years
Current Role
Product Manager
Job Level
Middle
Location
Atlanta Metropolitan Area, United States
Personality Overview

How Luis shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Luis cares about

AI Product Adoption
His work centers on rolling out scalable initiatives for new technologies, including generative AI, to improve the overall client experience and drive product adoption.
Client Experience
A core theme throughout his career is leveraging technology and UX-driven strategy to bring innovation to life and enhance client satisfaction.
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Career

Work history

1-2023
Product Manager
ADP
4-2022 - 12-2022
Lead Product Project/Program Manager
ADP
1-2020 - 4-2022
Benefits Service Manager
ADP
In the press

Media appearances

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Education
Bachelor’s Degree
Augusta University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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