Luisa Mitsusaki Ricci

Commander
DISC Type : D

Head of Sales at Charlie

São Paulo, São Paulo, Brazil

Overview

Luisa Mitsusaki Ricci is a founding team member and Head of Sales at Charlie, Brazils leading short-stay rental company. With over 15 years of experience connecting strategy and performance in hospitality and real estate, she holds a Tourism degree from USP. Colleagues describe her as focused, determined, and competent.

Fueled by a passion for travel and diverse cultures, Luisas career in hospitality was sparked by a backpacking trip across South America. She values personal growth, recently taking a career pause to reconnect and rebalance her priorities. Her professional interests include Marriott and Disneyland.

After backpacking through South America, she was inspired to enter the hospitality industry, starting her career at a hostel.

Personality Overview

Strong-Willed

Very Quick

Candid & Clear

They like to be in a position where they can control the conversation and terms.  They are not focused on building rapport and relationships. They respond better to strong and respectful interactions.

Topics They Care About

Short-Term Rentals
As a leader at Brazil's largest short-stay company, she is focused on national expansion and delivering a new form of lodging to the market.
Corporate Hospitality
Actively works to transform how companies accommodate their employees, participating in major corporate travel events like LACTE20 to engage with clients and partners.
Business Growth
Her career has focused on growth, business development, and investor relations, specifically capturing new properties and expanding Charlie's portfolio across different markets.

Media Appearances

Luisa has no verified media appearances

Work History

1-2023 - 5-2025
Head of Sales at Charlie
6-2020 - 5-2022
Head of Growth, Investor Relation & Design at Charlie
7-2009 - 7-2019
Operations Manager at Okupe Hostels
6-2016 - 7-2018
Sales Manager at HX Hotels
7-2012 - 12-2012
Club Level Concierge at Renaissance Hotels

Education

2008 - 2011
Bacharelado em Turismo from USP - Universidade de São Paulo
2016 - 2016
Google Ads e Google Analytics Advanced from Goobec Brasil

More Information

Social Presence :

Prographics :

Exp : 9 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Head of Sales at Charlie
URL has been copied!

Insights For Selling To Luisa

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Speak about competitive differentiation that your product offers
  • Objectively showcase the impact that your product creates

DONT's

  • Don't try too hard to forge relationships with them
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luisa is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Luisa

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Luisa move?

  • They can take decisions very fast if you manage to convince them.
  • Can Luisa take some risk or not?

  • The risks don’t matter much to them.

You And Luisa

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.