Luiz Eduardo Coturri in

Luiz Eduardo Coturri

Evaluator · DISC type CSD
Customer Experience Manager at Hisense Group
📍 São Paulo, São Paulo, Brazil

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
17 Years
Current Role
Customer Experience Manager
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Luiz shows up

Fast But Analytical
Quality Focused
Thorough Evaluator

They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Priorities

Topics Luiz cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

1-2025
Customer Experience Manager
Hisense Group
7-2024 - 1-2025
Senior Contact Center Operations Manager
Teleperformance
6-2023 - 1-2024
Contact Center Operations Manager
Liberty Latin America
10-2014 - 6-2023
Customer Experience Manager
Samsung Electronics
3-2014 - 10-2014
Senior Consultant
EY
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2003 - 2006
Administração de Empresas
FAAP - Fundação Armando Alvares Penteado
6-2022 - 12-2025
Digital Business
MBA USP/Esalq
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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