Luiz Fernando Monteiro in

Luiz Fernando Monteiro

Examiner · DISC type cs
Eduzz at Full-time
📍 Sorocaba, São Paulo, Brasil, Brazil

Luiz Fernando Monteiro is a Customer Success Leader at Eduzz, focused on leveraging digital and agile solutions to transform business processes. With a background in administration and previous roles in customer success, he emphasizes creating strategic solutions to improve results and client relationships.

He is in a constant state of learning, recently dedicating time to studying UX Design to better understand and enhance the customer journey. Luiz also actively attends technology and customer experience-focused events to gain new ideas and insights, showing a strong commitment to professional development.

Interestingly, he is supplementing his business and customer success expertise by studying psychology and UX design to deepen his understanding of client needs.

Read the full overview →
Experience
3 Years
Current Role
Eduzz
Location
Sorocaba, São Paulo, Brasil, Brazil
Personality Overview

How Luiz shows up

Process Oriented
Late Adopter
Tough To Convince

Being observant comes to them naturally. They do not like taking risks at all and go for proven options in the end. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Priorities

Topics Luiz cares about

Customer Experience
As a Customer Success Leader, he is focused on CX and recently attended "Customer Day 2024" to generate new ideas for improving the customer journey.
Agile Solutions
His professional focus is on directing his actions towards finding digital and agile solutions that can transform business processes and outcomes.
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Career

Work history

Eduzz
Full-time
1-2020 - 4-2020
Customer Success Analyst
Helpper - Soluções Inteligentes
8-2018 - 12-2019
Customer Success Analyst
Pacto Soluções
10-2015 - 9-2016
Estagiário
Dana Incorporated
1-2014 - 12-2014
Estagiário
Apex Tool Group, LLC
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2015 - 2020
Bacharelado em Administração
Universidade Pualista - UNIP
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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