Luke Hagstrand in

Luke Hagstrand

Login to view DISC.
VP, Enterprise AI at ServiceNow
📍 Philadelphia, Pennsylvania, United States

Luke is the VP of Enterprise AI at ServiceNow, driving AI strategy and agentic transformation. With over 20 years of experience at startups and Fortune 500s like Comcast and Boomi, he specializes in B2B SaaS, data, and analytics. He holds a BS from Cornell, an MBA from RPI, and is described as a results-driven and motivational leader.

Based in Lower Merion Township, Pennsylvania, Luke is a family man with a wife, three children, and a dog. Public records from his youth indicate a history as a competitive track and field athlete in high school, participating in state-level relay championships and competing at events held at Cornell University.

Unique fact: He founded the U. S. subsidiary of a B2B SaaS company which was recognized by Gartner as a "Cool Vendor in IT Operations. "

Read the full overview →
Experience
2 Years
Current Role
VP, Enterprise AI
Job Level
Senior
Location
Philadelphia, Pennsylvania, United States
Personality Overview

How Luke shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Luke cares about

Agentic AI Systems
His current role at ServiceNow and previous role at Boomi are centered on leading enterprise strategy and transformation using agentic AI.
AI for CX
During his 12 years at Comcast, he led customer experience personalization, using data and AI to achieve significant NPS gains and cost savings.
+5 more topics Login to view topics
Career

Work history

10-2025
VP, Enterprise AI
ServiceNow
11-2023 - 10-2025
Head of Enterprise AI
Boomi
VP Experience Personalization
Comcast
Sr Director Product & Technology
Comcast
VP/GM B2B SaaS Applications
WisageTech
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
MBA
RPI Lally School of Management
BS
Cornell University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other ServiceNow Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Luke. Free, 10 seconds.