Luke O'Malley

Observer
DISC Type : ic

QCAA Software Release Manager at Queensland Curriculum and Assessment Authority (QCAA)

Brisbane, Queensland, Australia

Overview

Luke is a Software Release Manager at the Queensland Curriculum and Assessment Authority, leveraging his dual Bachelors degrees in Commerce and Information Technology from The University of Queensland. He specializes in bridging business and technical challenges within the education sector, notably contributing to the SATE and ATAR system projects.

Luke has a strong passion for learning and growth, demonstrated by his previous role as a university tutor where he was dedicated to empowering students. He has a keen interest in the professional services industry, following major firms like Deloitte and EY.

He has received the Deans Commendation for Academic Excellence multiple times for his outstanding university results.

Personality Overview

Example Seeker

Value Driven

Curious

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

Educational Technology
His career at QCAA focuses on developing and releasing software for major educational systems like ATAR and SATE.
Software Release Management
This is his core responsibility, involving scheduling software releases, project management, and facilitating Change Advisory Board meetings for key stakeholders.
Business & IT Alignment
His background in both Commerce and IT allows him to understand and apply technology effectively to meet business needs for clients.

Media Appearances

Luke has no verified media appearances

Work History

7-2019
QCAA Software Release Manager at Queensland Curriculum and Assessment Authority (QCAA)
3-2018 - 7-2019
QCAA Graduate Programmer/Analyst at Queensland Curriculum and Assessment Authority (QCAA)
7-2017 - 4-2018
UQ Business, Engineering & Law Faculty (BEL) and Information Technology Faculty (EAIT) Tutor at The University of Queensland

Education

2014 - 2017
Bachelor of Commerce (BCom) from The University of Queensland
2014 - 2017
Bachelor of Information Technology from The University of Queensland

More Information

Social Presence :

Prographics :

Exp : 8 Location : Brisbane, Queensland, Australia Job Level : Middle Designation : QCAA Software Release Manager at Queensland Curriculum and Assessment Authority (QCAA)
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Insights For Selling To Luke

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Ask them questions to understand their needs better while staying affable
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luke is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Luke

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Luke move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Luke take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Luke

Personality Compatibility


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