LUZ ELIANA RAMON SALAZAR
Analista de Experiencia de Cliente Banca Retail y Banca Empresas at Banco de Bogotá
📍 Cali, Valle del Cauca, Colombia
Luz Eliana is a Lead Customer Experience Analyst at Banco de Bogotá, specializing in both Retail and Business Banking. With a background as a Sub-manager of Operations within the same bank, she possesses a deep understanding of internal processes, which she leverages to enhance the overall customer journey and experience.
Read the full overview →Experience
22 Years
Current Role
Analista de Experiencia de Cliente Banca Retail y Banca Empresas
Location
Cali, Valle del Cauca, Colombia
Personality Overview
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Priorities
Topics LUZ cares about
Customer Experience CX
Her current role as a Lead CX Analyst for Retail and Business Banking places customer journey and satisfaction at the core of her professional focus.
Retail & Business Banking
Her responsibilities cover both retail and business banking sectors, demonstrating her expertise in addressing the unique needs of diverse client bases.
Career
Work history
3-2020
Analista de Experiencia de Cliente Banca Retail y Banca Empresas
Banco de Bogotá
8-2003 - 5-2023
Subgerente de operaciones
Banco de Bogotá
In the press
Media appearances
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Education
LUZ has no verified education history
Social presence
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