Macall Gardner

Observer
DISC Type : ci

VP, Customer Experience at Syncro

United States

Overview

Macall has no verified overview

Personality Overview

Curious

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Macall has no verified topics they care about

Media Appearances

Macall has no verified media appearances

Work History

1-2026
VP, Customer Experience at Syncro
8-2024 - 1-2026
Sr. Director, Technical Support at Syncro
9-2022 - 8-2024
Director of Technical Support at Syncro
4-2022 - 9-2022
Director, Service Delivery at Datto, Inc.
2-2018 - 5-2022
Senior Manager, Service Delivery at Datto, Inc.

Education

2006 - 2017
Education details unavailable from West Virginia University

More Information

Social Presence :

Prographics :

Exp : N/A Location : United States Job Level : N/A Designation : VP, Customer Experience at Syncro
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Insights For Selling To Macall

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Be prepared for a lot of questions, answer them objectively
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Macall is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Macall

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Macall move?

  • They like to analyze well and then make their decisions.
  • Can Macall take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Macall

Personality Compatibility


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