Madelene Rostad Hansen

Questioner
DISC Type : c

Nordic Innovation and Transformation Manager at ISS Facility Services Norge

Oslo, Oslo, Norway

Overview

Madelene Rostad Hansen is the Nordic Innovation and Transformation Manager at ISS Facility Services, specializing in workplace transformation and data-driven service innovation. A graduate of Kristiania University of Applied Sciences, she focuses on implementing user-focused solutions and aligning strategic objectives with operational delivery across the Nordics.

While working as a management trainee in London, she successfully managed the demobilization of a banking contract valued at £8 million.

Personality Overview

Systematic

Not Easily Convinced

Price-Sensitive

They prefer to do thorough analysis of any situation.  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Service Innovation
Leads efforts to foster a bottom-up innovation culture, recently hosting a kick-off event with newly appointed local Innovation Ambassadors from across the Nordic countries.
Workplace Transformation
Her role centers on co-creating future workplace strategies and implementing data-driven, user-focused solutions to drive long-term value for clients.
Change Management
Successfully coordinated a large-scale change process involving 400 service employees during a three-month assignment in London.

Media Appearances

Madelene has no verified media appearances

Work History

3-2025
Nordic Innovation and Transformation Manager at ISS Facility Services Norge
9-2023 - 3-2025
Global Management Trainee at ISS Facility Services Norge
6-2019 - 1-2024
Clarion Hotel The Hub at Nordic Choice Hotels
9-2018 - 10-2021
Clarion Collection Hotel Savoy at Nordic Choice Hotels
11-2017 - 10-2020
Quality Hotel Sarpsborg at Nordic Choice Hotels

Education

2018 - 2021
Bachelor's degree from Kristiania University of Applied Sciences
7-2021 - 6-2023
Master's degree from Kristiania University of Applied Sciences

More Information

Social Presence :

Prographics :

Exp : 5 Location : Oslo, Oslo, Norway Job Level : Middle Designation : Nordic Innovation and Transformation Manager at ISS Facility Services Norge
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Insights For Selling To Madelene

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • If you have a lower priced product compared to the competition, call out the same
  • Share as much information as possible regarding your product

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Madelene is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Madelene

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Madelene move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Madelene take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Madelene

Personality Compatibility


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