Madeline is the Assistant Director of Technology at North Yorkshire Council, where she leads digital transformation and innovation for the public sector. Educated at the University of Birmingham with an MSc in Healthcare Leadership, she champions the use of emerging technologies like AI to create data-driven, inclusive services and drive productivity.
Described as kind and compassionate, Madeline believes empathy is a superpower in leadership. She is a passionate lifelong learner, particularly in the fields of systems, complexity, and organizational psychology. She advocates for the importance of unstructured thinking time, such as daydreaming and reading, as crucial components of effective work.
Interesting fact: Madeline champions the idea that honesty is the most important quality in a leader and actively works to root out bullying behavior.
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