Madhivanan Balakrishnan in

Madhivanan Balakrishnan

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CEO Apollo Health Co & CDTO Apollo Group at Apollo 24|7
📍 Mumbai, Maharashtra, India

Madhivanan Balakrishnan is the CEO of Apollo 24/7 and the Chief Digital & Technology Officer for the Apollo Hospitals Group. An alumnus of IIM Calcutta, he has a distinguished career of over three decades in technology, banking, and insurance, holding leadership roles at ICICI Bank and IDFC FIRST Bank where he focused on driving digital transformation and building new businesses.

Born and brought up in Mumbai, Madhivanan has a diverse professional background, having worked in FMCG with Pepsi and in the paint industry before his extensive career in financial services. He has expressed that his daughter becoming a doctor influenced his move into the healthcare sector, aligning with his familys long-term plans.

He was credited with building the Direct Banking division for ICICI Bank and was the Founder Director of the coalition loyalty program now known as Payback.

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Experience
32 Years
Current Role
CEO Apollo Health Co & CDTO Apollo Group
Job Level
Leadership
Location
Mumbai, Maharashtra, India
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Priorities

Topics Madhivanan cares about

Omnichannel Healthcare
He leads Apollo's strategy to provide a seamless omnichannel experience for customers by integrating the digital platform, Apollo 24/7, with the extensive offline pharmacy network.
Digital Transformation
His entire career, from banking at ICICI to his current role at Apollo, has focused on leveraging technology to drive business growth, create new digital platforms, and enhance customer experience.
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Career

Work history

1-2024
CEO Apollo Health Co & CDTO Apollo Group
Apollo 24|7
7-2019 - 12-2023
Executive Director & Chief Operating Officer
IDFC FIRST Bank
6-2016 - 6-2019
CHIEF TECHNOLOGY & DIGITAL OFFICER
ICICI Bank
7-2012 - 5-2016
Managing Director
3i Infotech
4-2010 - 6-2012
EXECUTIVE DIRECTOR
ICICI Prudential Life Insurance Company Limited
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Education
1990 - 1992
PGDM
Indian Institute of Management, Calcutta
1986 - 1989
BSc
University of Mumbai
Social presence
in
Behavioral profile

DISC profile (public)

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