Madhivanan Balakrishnan is the CEO of Apollo 24/7 and the Chief Digital & Technology Officer for the Apollo Hospitals Group. An alumnus of IIM Calcutta, he has a distinguished career of over three decades in technology, banking, and insurance, holding leadership roles at ICICI Bank and IDFC FIRST Bank where he focused on driving digital transformation and building new businesses.
Born and brought up in Mumbai, Madhivanan has a diverse professional background, having worked in FMCG with Pepsi and in the paint industry before his extensive career in financial services. He has expressed that his daughter becoming a doctor influenced his move into the healthcare sector, aligning with his familys long-term plans.
He was credited with building the Direct Banking division for ICICI Bank and was the Founder Director of the coalition loyalty program now known as Payback.
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