Magdalena Shah

Critic
DISC Type : C

Head of Operations at Towards

High Wycombe, England, United Kingdom

Overview

Magdalena Shah is the Head of Operations at Towards, with a background in scaling healthcare services from her senior roles at eMed Healthcare UK. Her expertise spans provider operations, clinical workforce management, and service delivery. She holds a Masters degree in Management from Kozminski University.

Outside of her direct operational duties, she seems to maintain an interest in the financial services sector, including major institutions like Citi and RBS.

She is actively focused on team growth, frequently posting about hiring for her department and publicly recommending HR and People specialists.

Personality Overview

Precise

ROI Driven

Negotiator

They prefer to analyze logically and value objective facts over emotions.  They like to take decisions independently and do not seek others' support often. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Healthcare Operations
Her career progression at eMed Healthcare UK shows deep expertise in managing clinical workforces, provider relations, and overall service delivery in a healthcare environment.
Team Building
Frequently posts about hiring and actively endorses HR and People specialists, demonstrating a strong focus on acquiring and supporting top talent for her team.
Service Delivery
Her previous role as a Senior Delivery Manager highlights her experience in ensuring that services are implemented efficiently and meet high-quality standards for end-users.

Media Appearances

Magdalena has no verified media appearances

Work History

3-2025
Head of Operations at Towards
9-2024 - 3-2025
Senior Delivery Manager at eMed Healthcare UK
9-2022 - 3-2025
Senior Provider Operations Manager at eMed Healthcare UK
9-2021 - 3-2025
Clinical Workforce Management Lead at eMed Healthcare UK
9-2021 - 3-2025
Senior Provider Operations Manager at eMed Digital Healthcare

Education

Magdalena has no verified education history

More Information

Social Presence :

Prographics :

Exp : 19 Location : High Wycombe, England, United Kingdom Job Level : Mid-senior Designation : Head of Operations at Towards
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Insights For Selling To Magdalena

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Magdalena is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Magdalena

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Magdalena move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Magdalena take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Magdalena

Personality Compatibility


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