Malvern Chang

Initiator
DISC Type : Di

Head of Delivery and Change at Hanasoft Pty Ltd

Sydney, New South Wales, Australia

Overview

Malvern is a results-oriented Delivery Leader with over two decades of experience in management and technology consulting, specializing in digital transformation for the financial services sector. He holds an Advanced Certified ScrumMaster (A-CSM) certification and is described by colleagues as a "supportive", "inspiring", and "natural-born leader".



He has a proven track record of overhauling legacy trading applications with modern, scalable solutions across payments, B2B, and B2C ecosystems.

Personality Overview

Impact-Oriented

Risk-Accepting

Friendly Challenger

They usually prefer to drive the conversation.  They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Agile Transformation
As a certified ScrumMaster and former Agile Coach, he has deep expertise in tailoring and implementing frameworks like Scrum, Kanban, and SAFe to boost delivery efficiency.
Digital Transformation
His career focuses on leading high-impact programs that replace legacy systems with modern technologies, driving operational efficiency and unlocking new business value.
Fintech Innovation
He has extensive experience leading the end-to-end delivery of strategic initiatives and custom digital solutions for specialized trading applications.

Media Appearances

Malvern has no verified media appearances

Work History

7-2020
Head of Delivery and Change at Hanasoft Pty Ltd
7-2019 - 7-2020
Agile Coach at Metasoft
1-2018 - 7-2019
Lead Business Analyst and Agile Project Manager at HIGHLOW MARKETS PTY LTD Australia
3-2016 - 1-2018
Scrum Master at Melbourne IT Group
3-2016 - 9-2016
Agile Business Analyst at Melbourne IT Group

Education

A-CSM from Scrum Alliance
2012 - 2013
Project Management from The George Washington University School of Business

More Information

Social Presence :

Prographics :

Exp : 25 Location : Sydney, New South Wales, Australia Job Level : Mid-senior Designation : Head of Delivery and Change at Hanasoft Pty Ltd
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Insights For Selling To Malvern

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Look like someone who is on top of their game
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't be unorganized, be prepared for the pitch
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Malvern is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Malvern

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Malvern move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Malvern take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Malvern

Personality Compatibility


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