Manish Agarwal

Examiner
DISC Type : sc

SVP - Head of Engineering and Architecture at Gap

Dallas-Fort Worth Metroplex, United States

Overview

Manish Agarwal is the SVP, Head of Engineering and Architecture at Gap, with over 22 years of experience in digital technology. A graduate of the Indian Institute of Technology, Bombay, he is a digital visionary known for crafting technology roadmaps, leading transformations, and building global teams.

He spearheaded the creation of the award-winning 7-Rewards loyalty program at 7-Eleven, successfully growing it to over 41 million members.

Personality Overview

Late Adopter

Overcautious

Status Quo Seeker

They do not like taking risks at all and go for proven options in the end.  The only way to convince them is by showing them examples and ample proof. They are always well-planned and adopt a systematic approach.

Topics They Care About

Digital Transformation
His career at Gap, 7-Eleven, and Sabre has focused on partnering with business leaders to execute digital transformation visions and launch next-generation products.
Customer Loyalty
He led the launch of the 7-Rewards loyalty program, which grew to 41 million members and is used by 30% of 7-Eleven's customers.
Cloud-Native Architecture
His professional summary highlights rich experience with the implementation of cloud-native solutions and microservices-based architecture.

Media Appearances

Manish has no verified media appearances

Work History

2-2023
SVP - Head of Engineering and Architecture at Gap
8-2021 - 1-2023
Chief Technology Officer - CTO at International Flavors & Fragrances
11-2019 - 8-2021
Head of Digital Technology at 7-Eleven
6-2017 - 11-2019
Sr. Director Digital Technology - Loyalty, CRM & Data Engineering at 7-Eleven
7-2016 - 6-2017
Sr. Director Digital Experience & Digital Connect Platform at Sabre Airline Solutions

Education

1995 - 1999
Bachelor of Technology (B.Tech.) from Indian Institute of Technology, Bombay
Education details unavailable from DAV

More Information

Social Presence :

Prographics :

Exp : 18 Location : Dallas-Fort Worth Metroplex, United States Job Level : Leadership Designation : SVP - Head of Engineering and Architecture at Gap
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Insights For Selling To Manish

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Manish is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Manish

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Manish move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Manish take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Manish

Personality Compatibility


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