Manny Ramos

Examiner
DISC Type : cs

Manager of Digital Customer Success & Strategy at SailPoint

Austin, Texas, United States

Overview

Manny has no verified overview

Personality Overview

Process Oriented

Tough To Convince

Late Adopter

Being observant comes to them naturally.  They tend to be clear about their needs and limitations and are unlikely to promise too much. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Manny has no verified topics they care about

Media Appearances

Manny has no verified media appearances

Work History

4-2022
Manager of Digital Customer Success & Strategy at SailPoint
3-2021 - 4-2022
Sr. Customer Success Manager at BigID
9-2018 - 3-2021
Customer Success Manager | Operational & Behavioral Analytics at Charter Communications
10-2016 - 9-2018
Manager, Customer Success | ERP at Oracle
10-2016 - 5-2017
Manager, Customer Success | Service Cloud at Oracle

Education

Bachelor of Business Administration from The University of Texas at San Antonio

More Information

Social Presence :

Prographics :

Exp : 17 Location : Austin, Texas, United States Job Level : Middle Designation : Manager of Digital Customer Success & Strategy at SailPoint
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Insights For Selling To Manny

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Be firm in your communication and stay in control

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Manny is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Manny

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Manny move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Manny take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Manny

Personality Compatibility


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