Manpreet Lakhan

Critic
DISC Type : C

Head of Product & CX at HumanQ

New York, New York, United States

Overview

Manpreet is the Head of Product & CX at HumanQ, a Team Activation platform. Her expertise spans diverse SaaS verticals including robotics, social commerce, and predictive analytics. She holds a Masters degree from Georgetown University and is described by colleagues as organized, knowledgeable, and a quick learner with excellent leadership skills.

Her dual certifications in Business Analysis and Full Stack Web Development showcase a unique ability to bridge product strategy with technical execution.

Personality Overview

Objective Thinker

Critic

ROI Driven

They enjoy working alone and do not rely on others very often.  They are quite likely to negotiate on pricing or other key terms. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Team Activation
Her current role at HumanQ is focused on a platform that equips organizations to align on priorities and tackle critical business challenges.
SaaS Product Strategy
Her career has centered on building and managing SaaS products across multiple industries, from robotics at Forman to predictive analytics at Uptake.
Robotics Fleet Management
As a Technical Program Manager at Formant, she worked on a cloud platform empowering robotics companies to deploy, scale, and manage their fleets.

Media Appearances

Manpreet has no verified media appearances

Work History

6-2025
Head of Product & CX at HumanQ
2-2023 - 5-2025
Technical Program Manager at Formant
11-2021 - 12-2022
Principal Product Manager at Howl
11-2021 - 5-2022
Principal Product Manager at Narrativ
5-2021 - 10-2021
Principal Product Manager at Uptake

Education

2015 - 2017
Master’s Degree from Georgetown University
2002 - 2006
Bachelor's Degree from University of Illinois Chicago

More Information

Social Presence :

Prographics :

Exp : 7 Location : New York, New York, United States Job Level : Mid-senior Designation : Head of Product & CX at HumanQ
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Insights For Selling To Manpreet

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Tell them what ROI they can expect
  • Be formal and objective, they will appreciate it more

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Do not use very emotional or colorful language
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Manpreet is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Manpreet

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Manpreet move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Manpreet take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Manpreet

Personality Compatibility


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