Marcela Mora in

Marcela Mora

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Ejecutiva SAC at Farmacias Ahumada
📍 Santiago, Santiago Metropolitan Region, Chile

Marcela Mora is a customer service executive with a background in diverse sectors including pharmacy, utilities, and banking. Her expertise lies in managing the end-to-end client lifecycle, a skill set supported by her Licenciatura from Universidad Laica Vicente Rocafuerte de Guayaquil.

Based on her interests, Marcela appears to follow the strategic movements of major multinational corporations. Her areas of focus span pharmaceuticals and life sciences with companies like Abbott and Bayer, as well as the financial and insurance sectors with Santander and Chubb.

She actively shares her professional insights, offering reflections and advice on developing customer experience management skills.

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Experience
10 Years
Current Role
Ejecutiva SAC
Location
Santiago, Santiago Metropolitan Region, Chile
Personality Overview

How Marcela shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Marcela cares about

Customer Experience
Her career is centered around providing exceptional service, resolving client inquiries, and managing the customer experience, a topic she also shares advice on publicly.
Client Relationship Management
Possesses deep skills in client retention, liaison, and utilizing CRM systems to foster loyalty and satisfaction across various industries.
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Career

Work history

4-2025
Ejecutiva SAC
Farmacias Ahumada
6-2023 - 7-2024
Asistente coactiva
CNEL EP
8-2013 - 8-2022
Ejecutiva Integral
Banco de Chile
In the press

Media appearances

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Education
1-2000
Licenciatura
Universidad Laica 'Vicente Rocafuerte de Guayaquil
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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