Marcelo Santos

Initiator
DISC Type : Di

Networking Consultant at Enterprise Infrastructure Acceleration (EIA)

Saint Johns, Florida, United States

Overview

Marcelo is a servant leader who directs global network services, specializing in infrastructure modernization for large-scale enterprises. With a background supporting over 160 sites, he focuses on creating high-availability operations. People who have worked with him describe him as a dynamic, dedicated, and skilled professional who is a great team player.

Outside of his career in technology, Marcelo identifies as a husband, father, and a person of faith, highlighting these as core components of his life and identity. His personal values are a prominent part of his public profile.

His path into networking was not direct; he began his career in foundational IT with AS/400s and Unix systems before focusing on network architecture.

Personality Overview

Friendly Challenger

Conviction Driven

Risk-Accepting

They don’t mind taking a stand if they believe in something.  They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Global Network Operations
He has designed and scaled global network operations supporting over 160 manufacturing and business sites, and over 2, 600 retail stores worldwide.
Infrastructure Modernization
His work focuses on modernizing WAN, wireless, security, and data center architecture, including Cloud Networking and SD-WAN.
Servant Leadership
He describes himself as a "Global Network Services Servant Leader" in his professional headline, indicating his leadership philosophy.

Media Appearances

Marcelo has no verified media appearances

Work History

7-2023
Networking Consultant at Enterprise Infrastructure Acceleration (EIA)
9-2022 - 7-2023
Global Director of Network Services & Telecom at Claire's
5-2019 - 9-2022
Associate Director, Global Network Services at Baxter International Inc.
6-2018 - 5-2019
Lead Network Engineering at EIA
2-2015 - 6-2018
Americas Network Services Manager at Baxalta

Education

1995 - 1998
BS from BS Computer Science

More Information

Social Presence :

Prographics :

Exp : 10 Location : Saint Johns, Florida, United States Job Level : N/A Designation : Networking Consultant at Enterprise Infrastructure Acceleration (EIA)
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Insights For Selling To Marcelo

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Focus on the big picture and the strategic value of your product
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t keep repeating the same information, it could make them impatient
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marcelo is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Marcelo

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Marcelo move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Marcelo take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Marcelo

Personality Compatibility


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