Marcos Ferri in

Marcos Ferri

Critic · DISC type C
Presales Manager at Coddera
📍 São Paulo, São Paulo, Brazil

Marcos Ferri is a Presales Manager at Codder with over 12 years of experience in contact center solutions. He holds an MBA from FGV and is an expert in omnichannel platforms like Genesys and Cyara. Colleagues describe him as dedicated, adaptive, and technically refined.

He was recently recognized as a Presales MVP by Genesys and Coddera.

Read the full overview →
Current Role
Presales Manager
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Marcos shows up

Precise
Information Seeker
Critic

It is very likely that they will negotiate pricing or other important terms. They prefer to analyze logically and value objective facts over emotions. Unless the value is proven by data, they are unlikely to value fancy features.

Priorities

Topics Marcos cares about

Genesys Cloud CX
He recently renewed his Genesys Cloud CX professional certification and actively posts about the platform's new features, such as Copilot, demonstrating deep, current expertise.
Customer Experience
His entire career is focused on implementing contact center and digital engagement solutions to improve customer satisfaction and business results.
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Career

Work history

2-2021
Presales Manager
Coddera
10-2014 - 2-2021
Presales Consultant
BlackRock System Integrator
7-2009 - 10-2014
Analista de Sistemas
Information Systems International
4-2002 - 1-2009
Técnico de campo / Suporte
Simpress
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2018 - 2019
Master of Business Administration - MBA
FGV - Fundação Getulio Vargas
2003 - 2007
Bachelor's degree
Universidade Presbiteriana Mackenzie
1999 - 2001
Técnico
E.T.E. Getulio Vargas
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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