Marcus O'Sullivan

Observer
DISC Type : ci

Key Account Manager at Cintas

Columbus, Indiana, United States

Overview

Marcus OSullivan is a sales and service professional with over 15 years of dedicated experience at Cintas. He is a skilled Key Account Manager with expertise in operations management, team building, and contract negotiation. He studied Accounting at Decker Business School.

He serves as a mentor, group training lead, and table coach for Cintass Key Account Manager college program.

Personality Overview

Value Driven

Curious

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Key Account Growth
His role focuses on implementing customer programs that enhance the customer experience and position Cintas as an industry leader.
Team Mentorship
Actively involved in developing talent as a KAM Mentor, Group Training Lead, and Table Coach for Cintas's internal college program.
Sales & Negotiation
Has a long history in sales roles, including Uniform Sales Rep, where he was responsible for prospecting, consulting, and closing deals.

Media Appearances

Marcus has no verified media appearances

Work History

6-2022
Key Account Manager at Cintas
6-2021 - 6-2022
Service Manager at Cintas
12-2019 - 6-2021
Uniform Sales Rep at Cintas
2-2016 - 12-2019
Market Development Rep at Cintas
7-2013 - 2-2016
Service Supervisor at Cintas

Education

2000 - 2004
Accounting from Decker Business School

More Information

Social Presence :

Prographics :

Exp : 17 Location : Columbus, Indiana, United States Job Level : Middle Designation : Key Account Manager at Cintas
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Insights For Selling To Marcus

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Build rapport, it will come handy to handle hard questions later
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marcus is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Marcus

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Marcus move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Marcus take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Marcus

Personality Compatibility


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