Maria Garcia

Enigma
DISC Type : dic

Customer Success Manager at Disco

Montreal, Quebec, Canada

Overview

Maria has no verified overview

Personality Overview

Hard To Convince

Friendly Yet Blunt

Challenger

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

Maria has no verified topics they care about

Media Appearances

Maria has no verified media appearances

Work History

11-2024
Customer Success Manager at Disco
12-2023 - 11-2024
Support Operations Specialist at Thinkific
8-2023 - 11-2024
Customer Success Lead at Thinkific (The Leap)
3-2023 - 8-2023
Customer Success Manager at Thinkific
5-2022 - 3-2023
Onboarding Customer Champion at Thinkific

Education

2015 - 2018
Bachelor of Arts (B.A.) from University of Victoria
2016 - 2017
Political Science from National University of Singapore

More Information

Social Presence :

Prographics :

Exp : 7 Location : Montreal, Quebec, Canada Job Level : Middle Designation : Customer Success Manager at Disco
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Insights For Selling To Maria

During A Call Or A Meeting

DO's

  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Maria is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Maria

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Maria move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Maria take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Maria

Personality Compatibility


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