Maria Heinonen in

Maria Heinonen

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Senior Customer Success Manager at Recurly
📍 Austin, Texas, United States

Maria is a Senior Customer Success Manager at Recurly, specializing in helping clients transform data into actionable business strategy. A graduate of the University of Texas McCombs School of Business, she is described by colleagues as bright, driven, and introspective. Her background includes managing enterprise accounts and she holds multiple LogicMonitor certifications.

As a proud "Longhorn" alumna from the University of Texas at Austin, Maria maintains a strong connection to her alma mater. Her interests suggest a passion for following the latest trends in technology and business strategy, keeping up with thought leaders and major innovators in the field.

During a previous role, she managed a diverse portfolio of accounts ranging from $10, 000 to over $1 million in annual recurring revenue.

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Experience
9 Years
Current Role
Senior Customer Success Manager
Job Level
Middle
Location
Austin, Texas, United States
Personality Overview

How Maria shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Maria cares about

Customer Success Strategy
Her career is focused on customer relationship management, product adoption, and renewals, moving from SMB to Enterprise-level clients.
Data-Driven Insights
She has a demonstrated knack for delivering data insights and strategic consulting to optimize client performance and business strategy.
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Career

Work history

2-2026
Senior Customer Success Manager
Recurly
3-2024 - 2-2026
Customer Success Manager, Enterprise
LogicMonitor
12-2022 - 3-2024
Customer Success Manager, Mid Market
LogicMonitor
3-2021 - 12-2022
Customer Success Manager, SMB
LogicMonitor
10-2019 - 3-2021
Account Manager
Expedia Group
In the press

Media appearances

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Education
Bachelor's degree
The University of Texas at Austin
Bachelor of Business Administration - BBA
Texas McCombs School of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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