Mario Baddour

Judge
DISC Type : Dc

Board Member | Coronis Health at Coronis Health

Park City, Utah, United States

Overview

Mario Baddour is the President and CEO of InteLogix, specializing in private equity-backed turnarounds in the BPO and CX industries. He excels at transforming underperforming companies by simultaneously restructuring operations and accelerating commercial growth. He holds an MBA from the Australian Institute of Business and is described as inspiring, conscientious, and an outstanding operations leader.

He is a member of the Young Presidents Organization (YPO).

As a kid, he was always irritated by things that didnt work, which has motivated him throughout his life to build and fix things—a drive that now fuels his professional success.

Personality Overview

Fast But Wary

Features Driven

Demanding

They do not care very much about building rapport or relationships.  They like to stay in control of the negotiation or defining of the terms. They respond well to strong and respectful communication.

Topics They Care About

PE-Backed Turnarounds
He has a specific playbook for turning around PE portfolio companies, delivering over 2, 000 bps of EBITDA improvement and $30M+ in structural cost takeout across four engagements.
AI & Human Empathy
He frequently discusses finding a harmonious blend where technology amplifies human connection in customer experience, rather than replacing it.
Operational Excellence
He believes that "nothing sells better than operational excellence" and emphasizes the importance of strong processes and data integrity as the backbone of a successful business.

Media Appearances

Mario Baddour on Balancing AI, Empathy, and Global Growth at InteLogix. Featured in Spotify

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Mario Baddour on The Necessary Entrepreneur Podcast - InteLogix. Featured in InteLogix

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Mario Baddour: InteLogix Chief Executive Officer & President. Featured in InteLogix (Company Website)

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Work History

2025
Board Member | Coronis Health at Coronis Health
2024
Board Member | Grand Circle Travel at Grand Circle Corporation
7-2022
President & CEO at InteLogix
7-2022
President & CEO at GC Services
1-2020 - 7-2022
Board Member | CCC by STC at ccc by stc

Education

Master of Business Administration (MBA) from Australian Institute of Business
2019 - 2020
Certificate from University of Pennsylvania Carey Law School

More Information

Social Presence :

Prographics :

Exp : 27 Location : Park City, Utah, United States Job Level : Leadership Designation : Board Member | Coronis Health at Coronis Health
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Insights For Selling To Mario

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Get to the point quickly instead of spending time doing small talk
  • Speak about competitive differentiation that your product offers

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Don’t be in a rush to invite them for a social meet and greet
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mario is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Mario

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Mario move?

  • If convinced, they can reach decisions quite fast.
  • Can Mario take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Mario

Personality Compatibility


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