Mario De Pinho Alho Junior in

Mario De Pinho Alho Junior

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Technical Support Manager (Huawei title: SPM – Service Project Manager) at Huawei Technologies
📍 Rio de Janeiro, Rio de Janeiro, Brazil

Mario is a Telecommunications Engineer with over 19 years at Huawei, where he serves as a Technical Support Manager for major operators like Oi and V. tal. He specializes in ensuring network stability, crisis resolution, and customer satisfaction, drawing on his Master of Science from the Instituto Militar de Engenharia.

He recently received the "LAR HERO 2024" award, a significant recognition for his commitment and performance at Huawei.

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Experience
8 Years
Current Role
Technical Support Manager (Huawei title: SPM – Service Project Manager)
Job Level
Middle
Location
Rio de Janeiro, Rio de Janeiro, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mario cares about

Network Stability
He is directly responsible for ensuring the operational stability and security of customer networks, leading activities in proactive maintenance and risk management.
Crisis Management
His professional profile highlights a focus on technical excellence and crisis resolution in high-demand telecommunications environments.
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Career

Work history

8-2015
Technical Support Manager (Huawei title: SPM – Service Project Manager)
Huawei Technologies
4-2018 - 12-2023
Core Project Delivery Manager (Huawei title: PD – Project Director)
Huawei Technologies
8-2015 - 6-2018
Customer Support Technical Leader - (Huawei title: CS TD – Customer Support Technical Director)
Huawei Technologies
2-2006 - 9-2006
Telecommunication engineer
Processa telecom
In the press

Media appearances

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Education
2003 - 2005
Master of Science - MS
Instituto Militar de Engenharia
1998 - 2003
Bachelor's Degree
Universidade Federal Fluminense
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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