Mario Gonzales

Examiner
DISC Type : cs

Vice President Operations at Judicial Innovations (Acquired by Neumo)

United States

Overview

Mario is a seasoned GovTech leader specializing in SaaS solutions and payment processing for government entities. With a career that began as a probation officer, he possesses a rare, ground-level understanding of the industrys challenges. He holds a Bachelor of Science from Georgia State University.

His professional journey reflects a deep personal commitment to modernizing the justice system, a passion that has driven him for over two decades. He has navigated every role within the private probation industry, fueling his desire to solve the software challenges he witnessed firsthand.

He founded his own probation management company to address the operational gaps he experienced as an officer.

Personality Overview

Overcautious

Process Oriented

Status Quo Seeker

The only way to convince them is by showing them examples and ample proof.  Being observant comes to them naturally. They are always well-planned and adopt a systematic approach.

Topics They Care About

GovTech Solutions
His entire career is focused on SaaS, payment processing, and technology solutions for court systems and government agencies. He actively posts about GovTech industry news.
Justice System Modernization
His experience as a probation officer gives him a unique passion for solving the software and operational challenges plaguing justice agencies.
Entrepreneurial Journey
He co-founded and served as President of his own company, Integrity Supervision Services, before it was acquired, showing a strong entrepreneurial drive.

Media Appearances

Mario has no verified media appearances

Work History

4-2019
Vice President Operations at Judicial Innovations (Acquired by Neumo)
1-2014 - 3-2019
President/Co-Owner at Integrity Supervision Services (Acquired by Professional Probation Services)
12-2001 - 12-2013
Probation Officer-> Probation Office Manager -> Regional Manager-> Director of Georgia Operations at Judicial Correction Services, Inc.--Private Probation Management (Start Up)

Education

1996 - 2001
Bachelor of Science - BS from Georgia State University

More Information

Social Presence :

Prographics :

Exp : 24 Location : United States Job Level : Senior Designation : Vice President Operations at Judicial Innovations (Acquired by Neumo)
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Insights For Selling To Mario

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mario is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Mario

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Mario move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Mario take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Mario

Personality Compatibility


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