Marisol Marcinkevicius in

Marisol Marcinkevicius

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CX Sr Manager at MODO
📍 Greater Buenos Aires, Argentina

Marisol Marcinkevicius is a Customer Experience Senior Manager at MODO with over 15 years in digital environments for the telco and fintech industries. She holds a Masters in Artificial Intelligence and is often described as innovative, proactive, and results-oriented.

She is passionate about mentorship and finds her "emotional salary" in being part of key moments in others careers. Marisol values helping people grow, make decisions, and take the next step in their professional journey.

She recently completed a Masters in Applied AI and a Graduate Certificate in Artificial Intelligence from two international universities.

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Experience
18 Years
Current Role
CX Sr Manager
Job Level
Middle
Location
Greater Buenos Aires, Argentina
Personality Overview

How Marisol shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Marisol cares about

Applied Artificial Intelligence
Holding a recent Master's and a Graduate Certificate in AI, she discusses seizing the real strategic advantage of AI beyond transactional uses.
Human-Centric CX
As a CXPA member and CX leader at MODO, she focuses on the global perception a customer has throughout their entire lifecycle with a brand.
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Career

Work history

3-2022
CX Sr Manager
MODO
3-2021 - 3-2022
Regional Lead, Customer Lifecycle & Growth Marketing
Telefónica
7-2016 - 4-2021
Head, Product & Digital Experience
Tuenti Argentina
10-2013 - 8-2016
PM eCare & Innovation
Tuenti Argentina
12-2010 - 9-2013
Outbound Campaign Coordinator – Loyalty & Upselling
Task Solutions S. A.
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
3-2025 - 3-2026
Maestría en Inteligencia Artificial Aplicada a los Negocios (Doble Titulación)
Universitat Politècnica de Catalunya
3-2025 - 9-2025
Graduate Certificate in Artificial Intelligence
The George Washington University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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