Mark A Grove

Commander
DISC Type : D

Case Manager ll - REACH Program at The Connection, Inc.

New York City Metropolitan Area, United States

Overview

Mark A. Grove is a Certified Recovery Support Specialist with nearly two decades of experience in Substance Use Disorder and Mental Health. A former Director of Staffing and Diversity at Aetna, he holds degrees from Long Island University and a certificate from Yale. Colleagues describe him as a dedicated, professional champion for others.

Driven by a deep sense of purpose, Mark is a passionate advocate for advancing healing, dignity, and hope. His personal philosophy, shaped by resilience and empathy, is centered on the belief that giving back is essential to making a life, not just a living. He is committed to fostering trust and supporting others through profound challenges.

He received the White House Presidential Merit Award and implemented one of the countrys first corporate diversity programs alongside tennis legend Arthur Ashe Jr.

Personality Overview

Very Quick

Strong-Willed

Risk-Taker

They are not always relationship oriented.  They prefer to be the ones controlling the conversation or defining the terms. They take a lot of pride in personal achievements.

Topics They Care About

SUD & Mental Health
His career is dedicated to coaching, case management, and harm reduction for individuals with Substance Use Disorder and mental health issues, actively working to fight stigma.
Diversity & Inclusion
As a former Director at Aetna, he pioneered one of the first diversity programs in the US with Arthur Ashe Jr. , earning a White House Presidential Award for his work.
Healthcare Burnout
He recently highlighted that 65% of workers report burnout, with even higher rates in healthcare, framing it as a critical warning light for the industry.

Media Appearances

Mark has no verified media appearances

Work History

9-2025
Case Manager ll - REACH Program at The Connection, Inc.
1-2025 - 1-2025
Recovery Manager at Lantana Recovery
7-2024 - 12-2024
Recovery Coach at WEST HARTFORD-BLOOMFIELD HEALTH DISTRICT
11-2023 - 4-2024
Mobie Employment Specialist at BHcare
7-2023 - 11-2023
Employment Specialist at FELLOWSHIP PLACE, INC

Education

1971 - 1975
BA from Long Island University
5-1975 - 5-1976
Masters from Long Island University

More Information

Social Presence :

Prographics :

Exp : 48 Location : New York City Metropolitan Area, United States Job Level : Middle Designation : Case Manager ll - REACH Program at The Connection, Inc.
URL has been copied!

Insights For Selling To Mark A

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Be respectful but crisp

DONT's

  • Avoid being too verbose
  • Avoid being a storyteller and don’t try to oversell
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark A is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Mark A

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Mark A move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Mark A take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Mark A

Personality Compatibility


Other The Connection, Inc. Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.