Mark Cliffel

Pioneer
DISC Type : ids

National Account Manager at AGILOX

Elmhurst, Illinois, United States

Overview

Mark is a National Account Manager at AGILOX with deep expertise in logistics, automation, and supply chain management from his time at companies like GreyOrange and CJ Logistics. He focuses on driving customer success, growth, and efficiency. Mark holds a BS from The Ohio State University Fisher College of Business.

He shows a keen interest in the practical application and human-side of emerging technologies. Mark reflects on the trust required to adopt new autonomous systems, drawing parallels between riding in a self-driving car and implementing warehouse automation, indicating a thoughtful approach to innovation.

He once compared the feeling of riding in a Waymo to the trust customers must place in warehouse automation.

Personality Overview

Friendly But Fast

Dynamic But Sincere

Decisive But Friendly

They have the unique ability to win both love and respect from their team (or outsiders)  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Topics They Care About

Warehouse Automation
His current role at AGILOX and recent posts focus on the benefits of AMRs, including omnidirectional movement to save valuable floor space.
Solution Ownership
He recently questioned the true ownership of a system if you have to call the vendor for every minor workflow or map update.
Trust in Technology
He explored the theme of trusting automation by comparing his experience in a self-driving Waymo to a customer's journey with warehouse robotics.

Media Appearances

Mark has no verified media appearances

Work History

2-2025
National Account Manager at AGILOX
4-2022 - 1-2025
Client Director at GreyOrange
8-2021 - 4-2022
Senior Director, Warehouse Systems Optimization at CJ Logistics America
2-2021 - 9-2021
Senior Director, Business Process Integration at CJ Logistics America
3-2017 - 2-2021
Senior Director - Business Process Integration at CJ Logistics America

Education

1995 - 2003
BS from The Ohio State University Fisher College of Business

More Information

Social Presence :

Prographics :

Exp : 22 Location : Elmhurst, Illinois, United States Job Level : Middle Designation : National Account Manager at AGILOX
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Keep your pitch focused on the impact but nurture the relationship too
  • During followups, use calls or text if needed, they should be fine

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t hesitate from asking questions or pushing them, but take a formal approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Mark

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They are generally fast movers and can take quick decisions
  • Can Mark take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Mark

Personality Compatibility


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