Mark Cox

Examiner
DISC Type : cs

Chief Executive Officer & Director at The Channel Islands Co-operative Society

Jersey

Overview

Mark Cox is a purpose-driven CEO with over three decades of retail industry experience, currently leading The Channel Islands Co-operative Society. Appointed in 2020 after a decade as COO, he focuses on strategic growth, member value, and sustainable business practices. He holds an MBA in Retailing from the University of Stirling.

Deeply committed to his community, Mark actively champions local charities and initiatives through the Co-ops Community Fund. He is passionate about supporting islanders, fostering colleague development, and ensuring the business makes a positive local impact. His recent posts highlight innovative community projects and colleague appreciation.

Following local job losses at another company, Mark personally used social media to encourage those affected to contact him for potential employment opportunities.

Personality Overview

Overcautious

Tough To Convince

Process Oriented

The only way to convince them is by showing them examples and ample proof.  They are quite aware of their needs and limitations, so they are unlikely to over-promise. Being observant comes to them naturally.

Topics They Care About

Community Engagement
Heads the Co-op's Community Fund, which provides grants to local charities and social initiatives, and he frequently promotes community partnerships and events.
Sustainable Retail
Leads the company's sustainability blueprint, which includes initiatives like removing single-use plastics and reviewing packaging to reduce environmental impact.
Colleague Development
Expresses a strong commitment to investing in his colleagues' development and well-being, publicly celebrating team efforts and successes.

Media Appearances

Mark has no verified media appearances

Work History

7-2020
Chief Executive Officer & Director at The Channel Islands Co-operative Society
8-2010 - 7-2020
Chief Operating Officer at The Channel Islands Co-operative Society
8-2007 - 8-2010
Operations Director at SandpiperCI
4-2005 - 8-2007
Director of Operations at CI Traders

Education

2003 - 2006
MBA In Retailing from University of Stirling
9-2018 - 9-2018
Certificate in Company Direction from Institute of Directors (IoD)

More Information

Social Presence :

Prographics :

Exp : 20 Location : Jersey Job Level : Leadership Designation : Chief Executive Officer & Director at The Channel Islands Co-operative Society
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Mark

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Mark take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Mark

Personality Compatibility


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