Mark Delaney

Inquirer
DISC Type : dc

Director Returns Logistics - Commerce at Blue Yonder

New York City Metropolitan Area, United States

Overview

Mark Delaney is a global retail and supply chain technology strategist, currently serving as the Director of Returns Logistics at Blue Yonder. His expertise spans reverse logistics, robotics, AI, and e-commerce, and he holds a BS from the State University of New York at Oswego.

Outside of his technology career, Mark is deeply committed to public service as the Mayor of the Village of The Branch on Long Island. He lives with his wife and three children, and enjoys annual golf outings with college friends.

Unique fact: He balances a career as a global technology executive with his responsibilities as a publicly elected mayor of his local community.

Personality Overview

Judgemental

Hard To Convince

ROI Conscious

They can be nudged to make faster decisions by offering what they value.  They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.

Topics They Care About

Reverse Logistics
His current role at Blue Yonder focuses on the challenges of product returns, which he notes is a multi-billion dollar problem for retailers.
Supply Chain Tech
An expert in emerging technologies like AI, Computer Vision, and Micro Fulfillment to improve supply chain efficiency for top-tier retailers.
Brick & Mortar's Future
He actively shares research and commentary supporting his belief that physical retail is not dead but is currently reinventing itself.

Media Appearances

Mark has no verified media appearances

Work History

1-2026
Director Returns Logistics - Commerce at Blue Yonder
2-2024 - 1-2026
Mobility Solutions Leader Americas at Infios
1-2022 - 1-2024
Vice President Global Industry Strategy - Retail/CPG at FourKites, Inc.
10-2016 - 12-2021
Sr. Retail & Hospitality Industry Principal - Global Strategy & Alliances at Zebra Technologies
2-2015 - 12-2020
Managing Director at Windward Strategies LLC

Education

BS from State University of New York at Oswego

More Information

Social Presence :

Prographics :

Exp : 35 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Director Returns Logistics - Commerce at Blue Yonder
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Be crisp while making the pitch
  • Highlight the competitive differentiation of your product

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Mark

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Mark take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Mark

Personality Compatibility


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