Mark Dooley, PMP in

Mark Dooley, PMP

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Principal Solution Consultant at New River Systems
📍 Washington DC-Baltimore Area, United States

Mark is a seasoned IT leader with nearly 25 years of experience driving digital transformation for federal agencies. He is a hands-on technical expert, specializing in large-scale ServiceNow implementations for clients in Defense and Public Safety. Colleagues describe him as a strategic thinker, beloved mentor, and an excellent project manager.

Outside of his professional life, Mark is an avid reader, drawing inspiration from books on leadership, culture, and personal well-being. He believes that incorporating fun and joy into daily life is a critical component of self-care, enhancing resilience and creativity at work and at home.

He once created a "Program Manager Hotline" concept for his team, inspired by the book "The Power of Moments" to improve workplace culture.

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Experience
26 Years
Current Role
Principal Solution Consultant
Job Level
Senior
Location
Washington DC-Baltimore Area, United States
Personality Overview

How Mark shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Mark cares about

Federal IT Transformation
His career is dedicated to federal IT consulting, spearheading digital transformation programs for Defense, Public Safety, and Civilian agencies.
ServiceNow Solutions
He led one of the largest ServiceNow implementation programs in the federal government and holds multiple certifications for the platform.
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Career

Work history

4-2025
Principal Solution Consultant
New River Systems
2-2011 - 4-2025
Technology Consulting Senior Manager, Accenture Federal Services (AFS)
Accenture
4-2001 - 1-2011
Lead Associate
Booz Allen Hamilton
5-2000 - 4-2001
Director, MondoEnglish.com
Stan Lee Media
9-1999 - 5-2000
Telecom Analyst, The G7 Group
The G7 Group
In the press

Media appearances

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Education
BA
University at Buffalo
MPA
The George Washington University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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