Mark Gagnon

Examiner
DISC Type : cs

Customer Success Manager at Enmark Systems, Inc.

Myrtle Beach, South Carolina, United States

Overview

Mark has no verified overview

Personality Overview

Tough To Convince

Process Oriented

Status Quo Seeker

They are quite aware of their needs and limitations, so they are unlikely to over-promise.  Being observant comes to them naturally. They are always well-planned and adopt a systematic approach.

Topics They Care About

Mark has no verified topics they care about

Media Appearances

Mark has no verified media appearances

Work History

7-2023
Customer Success Manager at Enmark Systems, Inc.
4-2022 - 3-2023
Channel Sales Account Director at Waterfield Technologies
10-2020 - 4-2022
Channel Sales Manager at 6Connex
11-2006 - 10-2020
Channel Manager at Intercall / West / Intrado
3-2003 - 9-2005
Regional Sales Manager at Global Crossing Ltd

Education

1989 - 1995
Bachelor of Science Degree from Ramapo College of New Jersey

More Information

Social Presence :

Prographics :

Exp : 28 Location : Myrtle Beach, South Carolina, United States Job Level : Middle Designation : Customer Success Manager at Enmark Systems, Inc.
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Mark

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Mark take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Mark

Personality Compatibility


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