Mark Hales

Wildcard
DISC Type : csi

Commercial Sales Manager at EC Carpets | Australian Manufacturer of Quality Carpets

Greater Sydney Area, Australia

Overview

Mark Hales is the Commercial Sales Manager for EC Carpets, an Australian manufacturer. His focus is on helping architects, designers, and property developers achieve project success through efficient and sound flooring decisions. He has a background in business development and studied Smart Growth for Private Business at the University of Virginia Darden School of Business.


Mark works for a third-generation, 100% family-owned Australian carpet manufacturer.

Personality Overview

Requires Proof

Friendly But Slow

ROI Driven

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Client Project Success
His role is centered on helping architects, developers, and builders execute projects with certainty, efficiency, and maximized investment returns through sound flooring decisions.
Sustainable Manufacturing
He shows a keen interest in innovative and sustainable materials, such as the company's achievement in producing 100% Regenerated Nylon carpet.
Lean Operations
He values the collaboration, accountability, and Lean efficiencies within his company's manufacturing process that ensure high standards of quality and reliability.

Media Appearances

Mark has no verified media appearances

Work History

9-2023
Commercial Sales Manager at EC Carpets | Australian Manufacturer of Quality Carpets
7-2019 - 8-2023
Retail Business Development Manager - NSW & ACT at EC Carpets | Australian Manufacturer of Quality Carpets
7-2018 - 6-2019
Divisional Sales Manager - IT & Telco at UBT Australia and New Zealand
7-2016 - 6-2018
Co-founder & Head of Sales - Digital Marketing & Market Research at UBT Australia and New Zealand
7-2014 - 6-2016
Business Consulting at UBT Australia and New Zealand

Education

2014 - 2015
Smart Growth for Private Business from University of Virginia Darden School of Business

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Sydney Area, Australia Job Level : Middle Designation : Commercial Sales Manager at EC Carpets | Australian Manufacturer of Quality Carpets
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Build rapport, it will come handy to handle hard questions later
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Mark

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Mark take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Mark

Personality Compatibility


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