Mark Howard

Enthusiast
DISC Type : i

General Manager at Alexander Toyota

Greater Phoenix Area, United States

Overview

Mark Howard is a driven automotive management professional with over two decades of experience leading dealership operations. As General Manager for Alexander Toyota, he focuses on driving profitability by developing talented management teams and fostering successful workplace cultures. He is a graduate of Cardinal Stritch University.

He holds a General Manager (GME) certification, underscoring his deep expertise and commitment to excellence within the automotive industry.

Personality Overview

Non-Confrontational

Optimistic

Amiable & Agreeable

They agree with others often, so exercise caution when relying on their word.  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Dealership Operations
His entire 20+ year career has been dedicated to mastering all facets of dealership operations, from sales to overall business management.
Team Development
A core focus mentioned in his professional summary is developing talented management teams and coaching employees to create successful cultures.
Business Growth
His role centers on ensuring facility growth and profitability by using his business management skills to drive sales and market share.

Media Appearances

Mark has no verified media appearances

Work History

8-2012
General Manager at Alexander Toyota
3-2009 - 8-2012
General Sales Manager at Alexander Toyota
3-2008 - 3-2009
Operations Director, Saturn of Tempe at Martin Automotive Group
5-2000 - 3-2008
General Sales Manager, Saturn of Tempe at Martin Automotive Group
1999 - 2000
General Manager, Saturn of Waukesha at Boucher Automotive Group

Education

Bachelor of Science from Cardinal Stritch University

More Information

Social Presence :

Prographics :

Exp : 31 Location : Greater Phoenix Area, United States Job Level : Senior Designation : General Manager at Alexander Toyota
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Refer to interesting customer testimonials and stress on great customer experience
  • Compliment them about their personality if you get a chance

DONT's

  • Avoid overloading them with too much information
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Mark

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Mark take some risk or not?

  • They can take some low-probability risks if needed.

You And Mark

Personality Compatibility


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