Mark Johnson

Energizer
DISC Type : I

Head of PMO - IT and Digital at South West Water

Dawlish, England, United Kingdom

Overview

Mark is the Head of PMO for IT and Digital at South West Water, with a deep background in business and technology transformation for the telecoms industry. A graduate of the University of Plymouth and University of Southampton, colleagues describe him as efficient, structured, and detail-oriented.


Mark has notable experience blending technical programme management with commercial responsibilities, including creating presales and RFP responses and drafting contract schedules.

Personality Overview

Informal

Full Of Energy

Big Picture Person

They are really good at seeing what the long-term impacts of their decisions could be.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

IT & Telecoms Transformation
His career is defined by leading large-scale business, IT, and telecoms transformation programmes at companies like Ericsson, Virgin Mobile, and South West Water.
Programme Governance
Recommendations highlight his ability to bring strong and consistent governance to complex projects, handling any flavor of project and shaping it effectively.
Operational Support Systems
He led the transformation of Operational Support Systems (OSS) software and services for major mobile networks like EE and Three while at Ericsson.

Media Appearances

Mark has no verified media appearances

Work History

3-2024
Head of PMO - IT and Digital at South West Water
1-2020 - 12-2023
Program Director at Ericsson
4-2008 - 12-2019
Program Manager at Ericsson
1-2006 - 9-2007
Programme Manager at Virgin Mobile
1-2001 - 10-2005
Head of Service Delivery at Reqio

Education

1992 - 1993
MSc from University of Plymouth
1990 - 1992
BSC from University of Southampton

More Information

Social Presence :

Prographics :

Exp : 29 Location : Dawlish, England, United Kingdom Job Level : Mid-senior Designation : Head of PMO - IT and Digital at South West Water
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be too formal, focus on building comfort and trust
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Mark

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Mark take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Mark

Personality Compatibility


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