Mark Miller

Wildcard
DISC Type : cis

President, Advocate South Chicagoland PSA and President, Advocate Christ Medical Center at Advocate Health Care

Nashville, Tennessee, United States

Overview

Mark Miller is a seasoned healthcare executive with two decades of leadership experience. As President of Advocate Christ Medical Center, he focuses on enhancing quality, safety, and access to care. He holds an MHA and MBA from Georgia State University and was previously CEO at several HCA Healthcare hospitals.

He leads teams that have achieved national recognition, earning top A grades from The Leapfrog Group for patient safety and accolades for excellence in maternity care.

Personality Overview

ROI Driven

Curious But Skeptical

Friendly But Slow

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Patient Safety & Quality
He consistently praises his teams for their focus on safety and quality, frequently highlighting the achievement of 'A' grades in Leapfrog reports.
Team Recognition
His public communications often celebrate the talent and dedication of his physicians, nurses, and teammates, recognizing their contributions to the hospital's success.
Healthcare Philanthropy
He actively supports and promotes fundraising initiatives for vital hospital programs, such as the Cancer Survivorship Center.

Media Appearances

Mark has no verified media appearances

Work History

9-2024
President, Advocate South Chicagoland PSA and President, Advocate Christ Medical Center at Advocate Health Care
1-2023 - 9-2024
Chief Executive Officer at TriStar Skyline Medical Center
12-2018 - 12-2022
Chief Executive Officer at West Hills Hospital and Medical Center
11-2017 - 12-2018
Chief Operating Officer at Grand Strand Medical Center – HCA
2-2015 - 11-2017
Chief Executive Officer at Lake City Medical Center (HCA)

Education

2006 - 2009
MHA from Georgia State University - J. Mack Robinson College of Business
2006 - 2008
MBA from Georgia State University - J. Mack Robinson College of Business

More Information

Social Presence :

Prographics :

Exp : 19 Location : Nashville, Tennessee, United States Job Level : N/A Designation : President, Advocate South Chicagoland PSA and President, Advocate Christ Medical Center at Advocate Health Care
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Ask them questions to understand their needs better while staying affable
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don't ask them to move fast, let them take their time and digest all the information
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Mark

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Mark take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Mark

Personality Compatibility


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