Mark Raymond

Examiner
DISC Type : sc

Chief Information Officer at State of Connecticut

Glastonbury, Connecticut, United States

Overview

Mark Raymond is the Chief Information Officer for the State of Connecticut, a leadership role he has held since 2011. With a long history in technology consulting, he specializes in large-scale project implementation and business transformation for government agencies. He is a University of Connecticut graduate with a degree in Computer Science and Engineering.

Mark is passionate about public service and giving back to the state, which was a key driver for him to join government work after a 21-year consulting career. He chairs the Commission for Educational Technology, focusing on improving tech access for K-12 students, and lives in Glastonbury with his wife, Gina.

He once faced a choice between studying law or engineering and has never regretted his decision to pursue engineering, enjoying a career focused on understanding how things work and applying technology to create a positive impact.

Personality Overview

Tough To Convince

Unexpressive

Late Adopter

They tend to be clear about their needs and limitations and are unlikely to promise too much.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Digital Government
He launched Connecticut's "Digital Government" initiative to make it easier for residents to access and use government services, a frequent topic in his interviews and presentations.
Statewide Cybersecurity
He co-chairs Connecticut's cybersecurity committee and has testified before the U. S. House on the importance of strengthening state and local cybersecurity programs.
IT Optimization
He led Connecticut's IT optimization and consolidation effort to build deeper expertise, improve service delivery, and move from capital-based investments to cloud-based operational models.

Media Appearances

Mark has no verified media appearances

Work History

6-2011
Chief Information Officer at State of Connecticut
2-1989 - 6-2011
Senior Executive at Accenture

Education

1984 - 1988
CSE from University of Connecticut

More Information

Social Presence :

Prographics :

Exp : N/A Location : Glastonbury, Connecticut, United States Job Level : N/A Designation : Chief Information Officer at State of Connecticut
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Ask them which other stakeholders would be important for this purchase decision
  • Be firm in your communication and stay in control

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Mark

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Mark take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Mark

Personality Compatibility


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