Mark Robinson
Login to view DISC.Mark is an experienced Infrastructure Manager who has progressed from hands-on engineering to strategic leadership. He has a background in managing IT service desk SLAs, leading system migrations, and working with third-party suppliers. He holds a BSc from the University of Bradford and is ITIL certified.
His career demonstrates a focus on process improvement and mentorship. In previous roles, he developed best-practice blueprints, enhanced business processes, and actively mentored first and second-line support team members, showing a commitment to team development and operational excellence.
He holds certifications in both ITIL Foundation and Cisco CCNA, highlighting a strong foundation in both service management processes and core networking infrastructure.
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Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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