Mark is a results-driven professional with 24 years of management experience, currently serving as a Center Director for the Social Security Administration. He has a proven track record of leading large-scale customer service operations and technology implementations across diverse industries. People who have worked with him describe him as collaborative, responsive, and a good people manager.
Outside of his government role, Mark is also a licensed real estate agent with Keller Williams in the Charlotte, North Carolina area. He appears to be active in his local community, including sponsoring prizes for neighborhood events.
He has successfully managed and negotiated with collective bargaining units, transforming them to compete with outsource service providers.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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