Markus Wilk in

Markus Wilk

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Head of Enterprise Systems at Celonis
📍 Munich, Bavaria, Germany

Markus Wilk is the Head of Enterprise Systems at Celonis, where he leads a team of 25. With over 11 years of experience, he specializes in CRM and ERP systems, owning the product roadmap for Salesforce and Workday to drive operational excellence and maximize ROI. He is a Certified ScrumMaster®.

Markus is a proactive, customer-oriented professional who values integrity, reliability, and maintaining a healthy work-life balance. He is focused on transforming how employees interact with enterprise systems by moving away from complexity and towards intuitive user experiences.

After a decade focused on Salesforce CRM, he was recently promoted to also take ownership of Workday ERP & HCM.

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Experience
18 Years
Current Role
Head of Enterprise Systems
Job Level
Mid-senior
Location
Munich, Bavaria, Germany
Personality Overview

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Priorities

Topics Markus cares about

CRM & ERP Systems
Has over 10 years of experience with Salesforce and now leads the strategy and product roadmap for both Salesforce and Workday at Celonis.
AI-driven Automation
His team is focused on architecting AI-driven, end-to-end automation workflows to connect core business systems and enhance company-wide efficiency.
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Career

Work history

4-2026
Head of Enterprise Systems
Celonis
3-2024 - 4-2026
Head of Global Salesforce CRM Platform / Product Owner
Celonis
3-2023 - 3-2024
Head of Salesforce CRM / Product Owner
Celonis
6-2021 - 4-2023
Process & Tools Lead Customer Value
Celonis
3-2020 - 5-2021
Senior CRM Manager Salesforce
Celonis
In the press

Media appearances

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Education
2016 - 2018
Bachelor of Arts
Fachhochschule Südwestfalen
2014 - 2014
Business economist IHK
F+U Heidelberg
2011 - 2013
Industrial Business Administrator
IHK Heidenheim
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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